Assistant Manager
- Operational Excellence: Oversee daily operations to ensure smooth and efficient functioning, including opening and closing the facility, scheduling, inventory management, and guest services.
- Team Leadership: Lead, mentor, and motivate a team of employees, fostering a positive and productive work environment. Provide training, support, and performance feedback.
- Guest Experience: Ensure exceptional guest experiences by maintaining high standards of safety, cleanliness, and customer service. Address guest concerns and resolve issues promptly and professionally.
- Staffing Management: Assist with hiring, training, and scheduling staff. Manage employee performance, attendance, and payroll.
- Inventory & Supplies: Monitor and manage inventory levels, ensuring adequate supplies are available. Implement efficient inventory control systems.
- Financial Oversight: Assist in budget management, financial reporting, and cost control. Ensure accurate cash handling and accounting procedures.
- Safety & Compliance: Enforce safety protocols and ensure compliance with all regulatory requirements. Conduct regular safety inspections and staff training.
- Event Coordination: Plan and execute special events, parties, and group bookings. Collaborate with marketing to promote events and activities.
- High School Diploma; some college preferred.
- Proven experience in a supervisory or managerial role, preferably in the entertainment, hospitality, or retail industry.
- Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
- Excellent organizational and multitasking abilities.
- Outstanding customer service skills and a passion for creating memorable experiences.
- Proficient in Microsoft Office Suite and point-of-sale (POS) systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Reliable transportation to and from work.
- Successful completion of a background check is required.
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
- Employee discounts and perks, including FREE admission to the park and discounts on food and retail.
- Team Member Exclusive Parties and Recognition Prizes.
- Bilingual Skills are a plus and can be helpful in serving our diverse customer base.
- Opportunities for career advancement and professional development.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for our team. Please email applications to gm.peoria@slickcity.com with the subject line “Assistant Manager Application – [Your Name].”